FAQ
🐾 About VEDDIE Mobility Powder
What is VEDDIE Mobility Powder?
A vet-developed natural mobility supplement designed to support joint function, comfort, flexibility, and long-term healthy ageing in senior and pre-senior dogs.
Who is it for?
Ideal for dogs 5+ years, and suitable for adult dogs from 1 year old who need early joint support.
Is it a medicine or a replacement for veterinary treatment?
No. VEDDIE is not a medicine and is not intended to replace veterinary treatment.
It is a daily nutritional supplement, designed to support mobility and quality of life over the long term through consistent, ongoing use.
🦴 Ingredients & Safety
Is it safe for long-term use?
Yes. The formula is designed for daily, long-term support.
Can it be combined with medications?
In most cases yes — but always consult your veterinarian first, especially if your dog takes anti-inflammatory or pain medications.
Does it contain artificial additives?
No. The formula contains no artificial colours or artificial preservatives. Every ingredient is carefully selected with quality, safety, and daily use in mind.
🥄 Dosage & How to Use
How do I give it?
Mix with your dog’s food using the included scoop. Administer once daily or divide the daily amount between two meals.
Do not exceed the recommended daily amount.
Can I mix VEDDIE with dry food?
Yes. If your dog eats mainly dry food, adding a small amount of water can help the powder mix more easily with the meal.
Can I split the dose?
Yes — you can divide the daily scoop between meals.
Is VEDDIE designed for long-term daily use?
Yes. VEDDIE Joint & Mobility is designed for daily, long-term mobility support, with dosing adjusted to each dog’s body weight.
🔬 Science & Testing
Is the product tested?
Yes — every batch is tested for purity, microbial safety, and consistency, exactly as I would want for my own dogs.
Additionally, a market pilot test was conducted with 100+ dogs, following FEDIAF’s official test methodology, delivering outstanding results in mobility comfort, movement willingness, and quality-of-life indicators.
Can I request the CoA?
Yes. Contact us and we will send the Certificate of Analysis for your batch number.
📦Shipping & Delivery
Where do you ship?
Currently, we ship exclusively to addresses within Greece.
We are actively preparing for our expansion to other EU countries.
If you are located outside Greece, please email us at info@veddiehealth.com with your country/location. We prioritize our next market launches based on demand.
How long does delivery take?
We ship with Express Service. The estimated delivery times below include:
- order processing,
- warehouse preparation,
- transportation by ACS Courier.
|
Delivery area |
Estimated total delivery time |
|
Athens |
2–3 business days |
|
Attica / regional areas |
2–4 business days |
|
Mainland destinations |
2–4 business days |
|
Island destinations |
2–5 business days |
|
Remote areas |
2–7 business days |
*Delivery times are estimates and may be affected by exceptional circumstances, periods of increased shipping volume, public holidays, strikes, adverse weather conditions, or other factors beyond the control of VEDDIE and the courier company.
Do you offer Cash on Delivery (COD)?
Currently, we do not offer Cash on Delivery. To ensure the freshest product delivery and support our subscription model, we accept secure online payments only (Credit/Debit Cards, Apple Pay, Google Pay). This allows for contactless and faster delivery to your door.
↩️Returns & Guarantees
What if my dog doesn’t like it?
We will guide you with gradual introduction tips — and if it still doesn’t work, you can return the product.
Do you offer a guarantee?
If you are not satisfied with your experience using VEDDIE within the first 30 days, simply contact us.
We will work with you to find the best solution — whether that means a replacement or a full refund.
No stress. No complicated procedures.
For full details, please refer to our Return Policy.
Can I cancel my order?
Yes — you can cancel your order within 24 hours of placing it, as long as it hasn't been dispatched yet. Email us at info@veddiehealth.com with your order number as soon as possible. If your order has already been shipped, cancellation is no longer possible — please refer to our Returns Policy.
🤝 Wholesale & B2B Orders
Do you offer B2B / wholesale orders?
For wholesale and B2B inquiries, please contact us directly at info@veddiehealth.com
At this stage, B2B orders are handled separately from the online checkout.
Please include:
- company name
- VAT number
- shipping address
- and products/quantities of interest.
We'll get back to you as soon as possible.